My Contact Details

Changes to your mobile, telephone, email and communication preferences are updated immediately. Changes to your address will take two to three business days to show online.

You will get a pop-up message once the action has been performed.

You can select the tickbox against either email or mobile and select 'Update' to save your changes.

If your preferred way for us to contact you is by email or text message, this will display as a tickbox against your preferred contact method. If your preferred way for us to contact you is via post, you will see this at the top of the My Contact Details screen.

You haven’t told us how you want us to communicate with you. Go to the My Contact Details page to update your preferences and check your contact details are correct. It is important to provide us with your contact information. If we can’t contact you, you may miss out on information about your registration.

Changes to your address will take two to three business days to show in Housing Connect.

A new address cannot have today's date as the start date, it must be at least one day in the past e.g. yesterdays date.

Check the My Enquiries & Forms page to see if your change has been logged. If it's not listed, try submitting the change again. If the change is listed and it's been more than four business days, contact SA Housing Trust on 131 299.

Yes. Complete the 'Third Party Consent' online form for every person or organisation you would like to provide consent.

Yes. You can withdraw consent at any time by selecting 'Withdraw Consent'.

We will only discuss what you have provided consent for. For example, if you selected 'Yes' for account charges and nothing else, we will only discuss your account charges.

From the date you submit the online form.

If you have given or withdrawn consent via Housing Connect, you should see the update within 15 minutes.